Policies and agreements
Written to be read rather than to be impenetrable. If something here is unclear, ask us and we will explain it plainly.
Privacy Policy
What we collect, why, how long we keep it, and the rights you have over it. Written to cover Indian, European and Californian law because our clients sit in all three.
Terms of Service
The agreement between you and us — what we owe you, what you owe us, and where the limits sit. Read alongside the Privacy Policy and, for subscriptions, the SLA.
Refund & Cancellation Policy
When you get money back, when you do not, and how to cancel. Written plainly so there is nothing to argue about later.
Delivery Policy
We deliver software, not parcels. This sets out what delivery means and when it happens.
Cookie Policy
The complete list. Nothing non-essential runs before you agree to it.
Acceptable Use Policy
The short list of things that will get an account suspended.
Service Level Agreement
What we commit to on uptime and response, and what you get if we miss it.
Data Processing Addendum
For clients whose own customers' personal data passes through software we host. This forms part of your agreement with us.
Disclaimer
This site publishes a lot of opinions and examples. Here is exactly what they are and are not.
Entity details
- Legal name:
- Orus Studio
- Entity type:
- Sole Proprietorship
- GSTIN:
- 19CPWPC0812F2ZW
- Registered office:
- 1st, Flat-1b, A/P-2/1b C. I. T. Scheme No. Mii Block B, Kolkata,West Bengal, India, 700015
- Grievance Officer:
- Nikhil Chopra — hello@orus-studio.com
All policies last reviewed 2026-09-14.